Privacy Policy for TravelRaja.in
Last Updated: 10th January, 2025
TravelRaja.in is being operated by 3M Consultancy, headquartered in Hyderabad, India, and is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in compliance with Indian laws. By using our website or services, you consent to the practices described herein.
1. Information We Collect
We may collect the following types of information:
- Personal Data: Name, contact details (email, phone, address), date of birth, passport details, visa information, and payment details (credit/debit card, UPI).
- Sensitive Data: Religious preferences (for Hajj/Umrah tours), medical conditions (if applicable), and travel insurance details.
- Technical Data: IP address, browser type, device information, and cookies (see Section 6).
- Third-Party Data: Information provided by partners (e.g., airlines, hotels) to fulfill bookings.
2. Purpose of Data Collection
Your data is used to:
- Process bookings for tours (e.g., Hajj/Umrah, Thailand/Singapore trips, UAE tours).
- Arrange visas, flights, hotels, and transportation.
- Share updates, offers, or promotional material (with your consent).
- Comply with legal obligations (e.g., tax invoices, immigration requirements).
3. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Airlines, hotels, visa agencies, and tour operators in India or abroad (e.g., UAE, Thailand, Malaysia).
- Payment Gateways: Secured third-party processors (e.g., Razorpay, PayPal) for transaction completion.
- Government Authorities: To meet legal requirements (e.g., passport verification for international travel).
- Marketing Partners: Only with your explicit consent.
We ensure third parties adhere to strict confidentiality agreements.
4. Data Security
We implement industry-standard measures to protect your data, including:
- SSL encryption for online transactions.
- Restricted access to sensitive data (e.g., passport details).
- Regular audits of security practices.
Note: While we strive to protect your data, no digital transmission is 100% secure.
5. Your Rights
Under Indian law, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Lodge grievances via our Grievance Officer (details below).
To exercise these rights, email [insert email] or visit our Hyderabad office.
6. Cookies and Tracking
We use cookies to:
- Enhance website functionality (e.g., saved login details).
- Analyze traffic via tools like Google Analytics.
- Display targeted ads (opt-out via browser settings).
7. International Data Transfers
Your data may be transferred to third parties in countries like UAE, Thailand, or Malaysia for visa/tour arrangements. We ensure such transfers comply with applicable laws.
8. Policy Updates
We may revise this policy periodically. Changes will be posted on our website. Continued use of our services implies acceptance of the updated terms.
9. Contact Us
For questions or complaints, contact:
Grievance Officer: Musaab Mahmood
Email: info@travelraja.in
Address: Hyder Manzil, Shah Gunj, Hyderabad, Telangana -500002
Applicable Law: This policy is governed by Indian law, and disputes fall under Hyderabad’s jurisdiction.